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Sources of Additional Information
Many organizations have information that can help you understand your health care
choices. Some helpful materials and contacts are listed.
General Information
"Checkup on Health Insurance Choices"
"Questions To Ask Your Doctor Before You Have Surgery"
Agency for Health Care Policy and Research Publications Clearinghouse
P.O. Box 8547
Silver Spring, MD 20907
800-358-9295
"The Consumers Guide to Health Insurance"
Health Insurance Association of America
555 13th St. N.W., 600 East
Washington, DC 20004-1109
202-824-1600
"Guide to Health Insurance for People with Medicare"
"Your Medicare Handbook"
"Managed Care Plans"
Health Care Financing Administration
7500 Security Blvd.
Baltimore, MD 21244-1850
800-638-6833
"Putting Patients First"
National Health Council
1730 M St., NW, Suite 500
Washington, DC 20036-4505
202-785-3910
"Managed Care: An AARP Guide"
American Association of Retired Persons
611 E St., N.W.
Washington, DC 20049
202-434-2277
"Choosing Quality: Finding the Health Plan That's Right for You"
National Committee for Quality Assurance
2000 L St., N.W., Suite 500
Washington, DC 20036
800-839-6487
"Consumers' Guide to Health Plans"
Consumers' Checkbook
Center for the Study of Services
733 15th St., N.W., Suite 820
Washington, DC 20005
202-347-7283
Accreditation and Quality
- Accreditation Association for Ambulatory Health Care; 9933 Lawler Ave.; Skokie, IL
60077-3708; 847-676-9610
- Accredits outpatient health care settings such as ambulatory surgery centers,
radiation oncology centers, and student health centers. Call for a list of accredited
organizations.
- Community Health Accreditation Program; 350 Hudson St.; New York, NY 10014;
800-669-1656, extension 242
- Accredits community, home health, and hospice programs; public health departments;
and nursing centers. Call for a list of accredited organizations.
- Consumer Coalition for Quality Health Care; 1275 K Street, N.W.; Suite 602; Washington,
DC 20005; 202-789-3606
- A national, nonprofit organization of consumer groups advocating for consumer
protections and quality assurance programs and policies. Call with general questions about
quality issues or for consumer materials on managed care and activities at the State
level.
- Joint Commission on Accreditation of Healthcare Organizations; One Renaissance Blvd.;
Oakbrook Terrace, IL 60181; 630-792-5000
- Evaluates and accredits more than 15,000 health care organizations in the United
States, including more than 5,000 hospitals and nearly 10,000 other health care
organizations that provide home care, long-term care, behavioral health care, and
laboratory and ambulatory care services. Call for the status of accredited organizations
or for general information about assessing the quality of health care organizations.
- The Medical Quality Commission; 310 Old Ranch Pkwy., Suite 205; Seal Beach, CA
90740-2750; 310-936-1100
- Accredits medical groups and IPAs (not individual physicians). Call for a list of
accredited groups.
- National Committee for Quality Assurance; 2000 L St. N.W., Suite 500; Washington, DC
20036; 800-839-6487; Web Site: http://www.ncqa.org
- Accredits HMOs and other managed care organizations. Call for the NCQA Accreditation
Status List, Accreditation Summary Report, publications list, or for general information
about quality.
- Utilization Review Accreditation Commission; 1130 Connecticut Ave. N.W., Suite 450;
Washington, DC 20036; 202-296-0120
- Accredits PPOs and other managed care networks. Call for a list of accredited
organizations.
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